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05 Sep 2010

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	No incoming calls on netGEAR router

Article This issue is usually caused by a setting called SIP ALG. Please review common security blocks as there may be other factors.
Common Security Blocks
Step 1: Access your netGear Router
-The router is commonly accessed by typing in http://www.routerlogin.net/
Step 2: On the left menu scroll down to WAN menu
Step 3: Switch the setting concerning SIP ALG (if checked, uncheck. If unchecked, check).
Step 4: Power cycle the netTALK product
Step 5: Test call in
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Netgears can also be affected by firmware version installed and DNS.

Article Details

Article ID:

242

Created On:

14 Jul 2010 5:03 PM